Safety policy and tips

Last updated: 18 October 2026. Operator: Scope Enterprise LLC, 30 North Gould Street, Sheridan, WY 82801, USA.

ON YOUR WHEEL DOES NOT CONDUCT CRIMINAL BACKGROUND SCREENINGS OF ITS MEMBERS.

WE ALSO DO NOT VERIFY THE IDENTITY OR AGE OF ITS MEMBERS. A "VERIFIED" MARK ONLY MEANS A MEMBER CONNECTED A STRAVA ACCOUNT.

Safety tips

Anyone who is able to commit identity theft can also falsify a dating profile.
There is no substitute for acting with caution when communicating with any stranger who wants to meet you.
Never include your last name, e-mail address, home address, phone number, place of work, or any other identifying information in your Internet profile or initial e-mail messages. Stop communicating with anyone who pressures you for personal or financial information or attempts in any way to trick you into revealing it.
If you choose to have a face-to-face meeting with another member, always tell someone in your family or a friend where you are going and when you will return. Never agree to be picked up at your home. Always provide your own transportation to and from your date and meet in a public place with many people around.

On the bike

For a first ride with someone new, meet at a busy café or start point, in daylight, on a route you know. Group rides are a good way to start.
Share your route and who you're riding with. Keep plans in the in-app chat so there's a record.
If a ride is beyond you, it's fine to turn back. Carry what you need to get home on your own.
Never send money, gift cards, crypto or bank details to someone you met online, whatever the story. Report anyone who asks.
Trust your gut. If someone pressures you to meet somewhere private, makes you uncomfortable, or their story doesn't add up, leave, then block and report them.

Our safety policy

Behaviour we don't allow

We don't allow, and will remove people for: harassment, threats, stalking, violence or encouraging it; sexual content sent without consent; hate and discrimination; scams, asking for money, and romance fraud; fake profiles, impersonation and lying about age; sharing someone's private information; anyone under 18; anyone convicted of a violent or sexual offence or on any sex offender register; and anything illegal. Full details are in the Community Guidelines.

Misconduct that threatens someone's safety (violence, threats, sexual misconduct, stalking, fraud) leads to an immediate ban when we find it, and we may tell the police.

Background checks, identity and age

We do not run criminal background checks on members.
We do not verify identity. Members must use their real first name and real photos.
Members must be 18 or older. We ask for date of birth or age at sign-up and remove anyone we learn is under 18.

When we suspend or remove someone

We review every report. We remove content and suspend or permanently ban accounts that break our rules, considering how serious it was, whether it was repeated, and the risk to others. We email the person a statement of reasons and they can appeal. If we ban an account for fraud or a false identity, we tell members who exchanged messages with it, with advice on protecting themselves.

Safety features in the app

Block anyone: they can no longer see you or message you, and they're removed from your rides.
Report any profile, post, ride or chat, confidentially.
Your exact location is never shown. Others see an approximate ~2.5 km area, your town only, or nothing (Settings > Location and privacy).
Private profile, and live location that only runs while the app is open.
Dating is separate: only people who also chose Date see you there.

How to report

In the app, tap Report on a profile, post, ride or chat. You can also email safety@onyourwheel.app (or legal@onyourwheel.app). If you are in danger, call the police first.

Help and resources

Emergency: 911 (US), 112 (Europe), 999 (UK).

United States:

National Domestic Violence Hotline: 1-800-799-7233, text START to 88788, thehotline.org
RAINN National Sexual Assault Hotline: 1-800-656-4673, rainn.org
FTC romance scam information: consumer.ftc.gov/articles/what-know-about-romance-scams

Colorado:

Colorado Coalition Against Sexual Assault: ccasa.org
Violence Free Colorado (domestic violence): violencefreecolorado.org
Colorado Crime Victim Services: dcj.colorado.gov/dcj-offices/victims-programs

United Kingdom: National Domestic Abuse Helpline 0808 2000 247; Rape Crisis 0808 500 2222.

Europe: the European emergency number 112 works in every EU country. Austria: Frauenhelpline 0800 222 555. Germany: Hilfetelefon Gewalt gegen Frauen 116 016. Croatia: 116 006 (victims of crime). Serbia: SOS line 0800 100 007.