on your wheel

Terms of Service

Last updated: 18 October 2026

These terms are a contract between you and Scope Enterprise LLC, a Wyoming limited liability company, 30 North Gould Street, Sheridan, WY 82801, United States ("On Your Wheel", "we", "us"). They cover the On Your Wheel app and website at onyourwheel.app (the "Service"). Please read them. If you don't agree, don't use the Service.

ON YOUR WHEEL DOES NOT CONDUCT CRIMINAL BACKGROUND SCREENINGS OF ITS MEMBERS. Read our Safety policy and tips before you meet anyone.

If you live in the United States, section 17 contains an arbitration agreement and a class action waiver that affect your rights. You can opt out within 30 days.

1. Who can use On Your Wheel

• You must be 18 or older. The Service is not for children.
• You must use your real first name and real, current photos of yourself, and have only one account.
• You must not use the Service if you have been convicted of a violent or sexual offence, if you are required to register as a sex offender anywhere, or if we have banned you before.
• You must not use the Service if you are in, or ordinarily resident in, a country or region under comprehensive US sanctions, or if you are on a US government restricted-party list.
• You are responsible for keeping your login safe and for everything done with your account. Tell us straight away at hello@onyourwheel.app if you think someone else has accessed it.

2. What On Your Wheel is, and isn't

On Your Wheel helps cyclists find climbs, plan routes, organise rides and trips, and meet other riders, as riding partners, friends or dates.

We are a platform. We do not organise, lead, supervise, insure or take part in any ride, trip, date or meeting. Every ride and meeting is arranged by riders themselves, by their own choice and at their own risk.

Some features (seeing and matching with other riders, dating) open country by country once enough riders in that country have joined, or when we open it. We show progress as a percentage. We may change how and when countries open.

3. Your safety

• Cycling is dangerous and can cause serious injury or death. You are responsible for your own fitness, health, bike, equipment, helmet, insurance, and for obeying traffic law. If you're unsure whether you're fit to ride, ask a doctor.
• We don't check other users. We do not run criminal, identity or background checks, and we cannot promise that anyone is who they say they are, how they will behave, or what level they ride at. A "Verified" mark only means a person connected a Strava account. Use your own judgement every time.
• Follow our Safety policy and tips. Meet in public, tell someone where you're going, and never send money to someone you met online.
• In an emergency call local emergency services (112 in Europe, 911 in the US). The Service is not an emergency service.

4. Routes, climbs, maps and other information

Routes, climbs, gradients, times, maps, weather and all other information are estimates from open and third-party data and are provided "as is". They can be wrong, out of date or unsafe: roads can be closed, steep, unpaved or busy. Always check your route and ride to the conditions.

5. Your content

• You own what you post (photos, videos, text, routes). You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, adapt (for example resize), display and distribute it only to run, show and improve the Service, according to your settings. The licence ends when you delete the content or your account, except for copies other users already received in chats, backups that expire in the normal way, and anything we must keep by law.
• You promise you have the rights to what you post and that it doesn't break these terms, our Community Guidelines or the law.
• We don't pre-screen content, but we may review it, and we may remove content or restrict accounts as described in section 8.

6. Rules of conduct

Follow the Community Guidelines. In short, you must not:

• harass, threaten, stalk, discriminate against or abuse anyone, or share sexual content of anyone without consent;
• post nudity, sexual content, violence, hate, or anything illegal;
• scam, ask for money, advertise, sell, or recruit for other businesses or networks;
• impersonate anyone, use fake photos, or misstate your age;
• collect other users' data, scrape the Service, reverse engineer it, overload it, get around security or limits, or use bots;
• use the Service for anything illegal.

7. Reporting and notices of illegal content

• Use Report on any profile, post, ride or chat. Reports are confidential.
• Anyone, even without an account, can send a notice of illegal content to legal@onyourwheel.app. Include where the content is (a link or the username), why you believe it is illegal, your name and email (unless it concerns child sexual abuse material), and a statement that you believe the notice is accurate and complete. We confirm we received it and tell you what we decided.
• If we believe someone's life or safety is at risk, we may tell the police.

8. How we moderate, and your right to appeal

• We review reports with people, not automated decisions. We may use simple automatic tools (for example rate limits and spam checks), but no account is banned by a machine alone.
• Depending on how serious something is, we may remove content, limit features, hide an account, or suspend or permanently ban it. We consider the severity, whether it was repeated, and the risk to others.
• When we remove your content or restrict your account, we email you a statement of reasons: what we did, why, which rule or law it was based on, and how to appeal. Exceptions are where the law forbids telling you, or where telling you would put someone at risk.
• You can appeal by replying to that email within 6 months. A different person reviews it, and we reply as fast as we can.
• If we ban an account for fraud or a false identity, we may tell users who exchanged messages with it, as some laws require.
• In the EU you may also use a certified out-of-court dispute settlement body and you can always go to court.

9. Free features and Premium

Most of the Service is free. Premium is an optional paid subscription. At launch it lets you see, match and plan rides with riders in countries other than your own. We may add features to Premium, and we'll describe what it includes on the Premium screen before you buy.

Price and renewal. The Premium screen shows the price, including VAT where it applies, and the billing period (monthly or yearly) before you pay. Premium renews automatically at the end of each period, at the same price, until you cancel. We will tell you in advance of any price change and you can cancel before it applies. For yearly plans we remind you before each renewal.

Payment. Payments are processed by Stripe. We never see or store your full card number.

How to cancel. You can cancel online at any time: Settings > Premium > Cancel subscription. Premium then stays on until the end of the period you've paid for, and you won't be charged again. You can also cancel by emailing hello@onyourwheel.app from your account email.

Refunds and your right to cancel:

• Everyone: 3 business days. YOU, THE BUYER, MAY CANCEL THIS CONTRACT, WITHOUT ANY PENALTY OR OBLIGATION, AT ANY TIME BEFORE MIDNIGHT OF THE THIRD BUSINESS DAY AFTER THE DATE YOU SUBSCRIBED, EXCLUDING SUNDAYS AND HOLIDAYS. To cancel, email hello@onyourwheel.app (Scope Enterprise LLC, 30 North Gould Street, Sheridan, WY 82801, USA) or use Settings > Premium. We refund every payment within 10 days of receiving your notice.
• EU, UK and Switzerland: 14 days. You can withdraw from your first Premium purchase within 14 days for a full refund, without giving a reason, using the cancel button in Settings > Premium or by emailing us (you can use the model form below). We refund within 14 days, to the payment method you used.
• After those periods, payments are not refundable except where the law says otherwise. Cancelling stops future renewals.
• Death or disability. If you die, or become disabled so that you can't use the Service, you or your estate can cancel and receive a refund for the unused part of the period you paid for.
• Membership hold. You may put Premium on hold for up to one year by emailing us; you won't be charged while it's on hold.
• Some US states' laws give you further rights, set out in the Dating Service Consumer Bill of Rights below.

Model withdrawal form (EU/UK). To Scope Enterprise LLC, 30 North Gould Street, Sheridan, WY 82801, USA, hello@onyourwheel.app: I hereby give notice that I withdraw from my contract for the On Your Wheel Premium service, ordered on [date], account email [email]. Name, date.

10. Third-party services

You can connect Strava, Intervals.icu and sign in with Google. Their own terms apply. Strava data you import is shown only to you. Maps come from OpenStreetMap contributors via OpenFreeMap. We aren't responsible for third-party services. We use limited data for marketing and to measure our ads with Meta; Advertising and marketing in our Privacy Policy explains what is sent and how to opt out.

11. Copyright complaints (DMCA)

If you believe content on the Service infringes your copyright, send a notice to our designated agent: Copyright Agent, Scope Enterprise LLC, 30 North Gould Street, Sheridan, WY 82801, USA, legal@onyourwheel.app. Include: your signature; the work you say is infringed; where the infringing material is (link or username); your contact details; a statement that you believe in good faith the use isn't authorised; and a statement, under penalty of perjury, that your notice is accurate and you are authorised to act. If your content was removed and you believe it was a mistake, you can send a counter-notice with the information required by 17 U.S.C. 512(g). We terminate the accounts of repeat infringers.

12. Ending your account

You can delete your account at any time in Settings > Delete account. Deleting it also cancels any Premium subscription. We can suspend or close accounts that break these terms, put others at risk, or where the law requires it, as described in section 8.

13. Changes

We may change the Service and these terms. For important changes we'll tell you in the app or by email at least 30 days before they apply, unless the change is required by law or needed urgently for safety. If you don't agree, you can delete your account before the change applies.

14. Disclaimers

To the fullest extent the law allows, the Service is provided "as is" and "as available", without warranties of any kind, including merchantability, fitness for a particular purpose and non-infringement. We don't promise the Service will be uninterrupted, error-free or that you will find riders or matches.

15. Our liability

To the fullest extent the law allows, Scope Enterprise LLC and its members, managers and contractors are not liable for any indirect, incidental, special, consequential or punitive damages, or for injury, death, loss, theft, damage or disputes arising from rides, trips, meetings, routes, or other users' conduct. Our total liability for any claim is limited to the greater of the amount you paid us in the 12 months before the claim and USD 100.

Nothing in these terms limits liability that can't be limited by law, including for death or personal injury caused by our negligence, for fraud, or your statutory rights as a consumer. If you are a consumer in the EU, the UK or another country with mandatory consumer protections, those protections apply in full, and this section and section 16 apply only as far as your law allows.

16. Indemnity

If you're not a consumer, or where the law allows, you agree to cover our reasonable costs from claims made against us because of your content, your conduct, or your breaking these terms or the law.

17. Disputes

If you live in the United States:

• Talk to us first. Before starting any claim, send a written description of it to legal@onyourwheel.app and give us 30 days to resolve it informally.
• Arbitration. Any dispute that isn't resolved will be decided by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, including its mass arbitration procedures where they apply, and not in court. Either of us may instead bring an individual claim in small claims court. The arbitration can take place by video or in your home county. We pay the AAA filing and arbitrator fees above what you would pay to file in court, unless your claim is found frivolous.
• No class actions. Claims can be brought only individually, not as a plaintiff or class member in any class, collective or representative action.
• Opt out. You can opt out of this arbitration agreement by emailing legal@onyourwheel.app within 30 days of first accepting these terms, with your name, account email and a statement that you opt out.
• If the class action waiver is found unenforceable for a claim, that claim goes to court, and the arbitration agreement doesn't apply to it.
• These terms are governed by the laws of the State of Wyoming and the US Federal Arbitration Act. Any court proceedings allowed under this section will be in the state or federal courts in Wyoming, or in your home county.

If you live anywhere else: these terms are governed by the laws of the State of Wyoming, but you keep all the mandatory protections of the law of the country where you live, and you can bring a claim in the courts of your country. The arbitration agreement above does not apply to you.

18. General

These terms, together with the Privacy Policy, the Consumer Health Data Privacy Policy, the Community Guidelines and the Safety policy, are the whole agreement between us. These terms are available in several languages. If you're a consumer, the version in the language of your country applies to you; otherwise the English version applies. Our Legal notice lists who we are and how to reach us. If any part is unenforceable, the rest still applies. We can transfer this contract to a company that takes over the Service; we'll tell you if that happens. If we don't enforce a term straight away, we can still enforce it later.

19. Contact and legal information

Scope Enterprise LLC, 30 North Gould Street, Sheridan, WY 82801, United States.

• Support: hello@onyourwheel.app
• Privacy: privacy@onyourwheel.app
• Legal, copyright, notices of illegal content, and authorities (single point of contact under the EU Digital Services Act; English): legal@onyourwheel.app
• Legal representative in the EU (Digital Services Act and GDPR): being appointed; details will be published here.

Dating Service Consumer Bill of Rights

These rights apply to Premium, and to any paid part of the Service, under dating service laws including New York General Business Law section 394-c and California Civil Code section 1694 and following.

1. You have the right to receive a copy of your contract terms before you pay. They are on the Premium screen and in these terms.
2. You have the right to cancel within 3 business days of subscribing, for a full refund within 10 days (section 9).
3. You have the right to put your membership on hold for up to one year.
4. You have the right to cancel if you die or become disabled, with a refund of the unused part.
5. You have the right to be told that On Your Wheel does not conduct criminal background screenings of its members.
6. You have the right to safety information. See our Safety policy and tips.
7. You have the right to have your personal data deleted when your contract ends, and not to have your photos or profile shared with anyone else without your consent.
8. You have the right to be told, within 24 hours, if we ban an account that messaged you because of fraud or a false identity, with advice on protecting yourself.
9. You have the right to cancel online, the same way you subscribed.